Raise a dispute or complaint
At Inland Revenue we are committed to good service. If you are unhappy with the service you received please tell us about it so we can try to resolve any issues and improve our service. If you disagree with how we've assessed your tax or child support, you may need to follow a formal disputes procedure.
Complaints process
Learn about the process you can use if you have a problem we can fix for you through our complaints service or an ombudsman.
Disputing an assessment
If we can't agree on your assessment, there is a formal process to follow so your rights are protected if the matter goes to court. This process is known as the disputes resolution process.
If you disagree with a child support decision or assessment
What to do if you disagree with a decision we've made about the amount of child support you are paying or receiving.
Complaints Management Service
Contacting the Complaints Management Service.
Date published: 19 Nov 2004
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